Contact Us






Contact

How Can We Help?


Whether you have a question about equipment, need help with an order, or want guidance choosing the right fit for your space.

Most messages answered within 24 business hours
Ways To Connect

Choose Your Preferred Channel


Email

support@revivalpeak.com
Replies within 24 hours

Phone

(add business number here)
Mon–Fri 9am–5pm EST

Live Chat

Available weekdays during business hours

Usually under 5 minutes
Common Questions

Frequently Asked Questions


How long will it take for my equipment to arrive?

Orders are processed within 1 to 3 business days, with transit taking 5 to 8 business days after that. Total delivery time is typically 6 to 11 business days from the date you place your order. Every shipment includes tracking so you can follow your equipment every step of the way.

Is shipping really free on my order?

Yes, most orders ship free within the Continental U.S. with no order minimum required. The only exceptions are shipments to Alaska and Hawaii. Orders ship via USPS, UPS, or FedEx based on your destination and package size, and you will receive tracking information once your order is on its way.

What is your return policy for large equipment?

We want you to be completely satisfied with your purchase. If something is not the right fit, please contact our team within the return window outlined in our Return Policy page. We will walk you through the process and make it as straightforward as possible.

Can I exchange my equipment for a different model?

Exchanges are handled on a case-by-case basis depending on the product and its condition. Reach out to our support team with your order number, and we will help you find the best solution, whether that is an exchange, return, or store credit.

How do I know which treadmill or rowing machine is right for my space?

Each product listing includes detailed dimensions and recommended room clearances. If you are unsure about space requirements, send us your room measurements and we can recommend the best options. Our team is familiar with the footprint of every unit we carry.

Do your golf simulators require professional installation?

Most of our golf simulator packages are designed for at-home setup and include step-by-step instructions. Ceiling height, room depth, and screen distance are the main factors to consider. Contact us if you need guidance on setup requirements for a specific model.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

Send A Message

Drop Us A Line


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Availability

Business Hours


Monday – Friday 9:00 AM – 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment To You


Fast Response

Every message receives a thoughtful reply within one business day from our dedicated support team.

Secure Shopping

Your payment and personal information are protected with industry-standard encryption at every step.

Free Shipping

Most orders ship free within the Continental U.S. with tracking included on every shipment.

Owned & Operated

Owned and operated by Revival Peak from Belle Fourche, South Dakota. Real people behind every order.